Terms of Service

Effective Date: July 24, 2026  |  Last Updated: July 24, 2026

1. Acceptance of Terms

Welcome to Hangry Joe's, accessible at myhangryjoes.click (the "Website"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Hangry Joe's ("Company," "we," "us," or "our") governing your access to and use of our website, services, online ordering platform, and any related applications or digital tools we provide.

By visiting our Website, creating an account, placing an order, or otherwise interacting with any portion of our digital or physical services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of our Website and services.

These Terms apply to all visitors, registered users, and any other persons who access or use our services in any capacity. If you are using our services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in that case, "you" and "your" shall refer to both you individually and that entity.

You must be at least eighteen (18) years of age to use our services, create an account, or place an order. By using this Website, you represent and warrant that you meet this minimum age requirement. Minors under the age of 18 may only use the Website under the supervision of a parent or legal guardian who agrees to these Terms.

2. Description of Services

Hangry Joe's is a food service business operating in the United States. Through our Website at myhangryjoes.click, we offer the following services:

• Online Food Ordering: Customers may browse our menu and place orders for food and beverage items for pickup, delivery, or dine-in, depending on availability and location.
• Menu Information: We provide detailed descriptions of our food offerings, including ingredients, allergen disclosures, nutritional information, and pricing.
• Account Management: Registered users may create and manage personal accounts, save order history, store payment preferences, and participate in loyalty or rewards programs.
• Promotions and Special Offers: We may offer discounts, promotional codes, limited-time deals, and loyalty rewards through our Website or affiliated platforms.
• Customer Support: We provide customer service channels through which users may address questions, concerns, or complaints regarding orders or services.
• Catering and Large Orders: Subject to availability, we may offer catering services or accommodate large group orders. Specific terms and lead times may apply to catering requests.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services. Availability of menu items, delivery zones, hours of operation, and other service parameters may vary and are subject to change at our sole discretion.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a condition of your use of our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order, including your name, delivery address, contact information, and payment details.
• Maintain the security of your account credentials and immediately notify us of any unauthorized use of your account.
• Accept responsibility for all activities conducted through your account.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of our services.
• Use our services only for lawful, personal, and non-commercial purposes unless you have obtained our prior written consent for commercial use.
• Ensure that any contact information provided is valid and that you are reachable for order confirmation and delivery coordination.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using our Website or services:

• Fraudulent Orders: Placing orders with no intention of payment, using fraudulent payment methods, or engaging in chargebacks without legitimate cause.
• Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, databases, or other users' accounts.
• Data Scraping or Harvesting: Using automated tools, bots, spiders, or scrapers to collect data from our Website without our express written permission.
• Interfering with Services: Introducing viruses, malware, ransomware, or other harmful code; conducting denial-of-service attacks; or otherwise interfering with the normal operation of our Website.
• Misrepresentation: Impersonating any person or entity, misrepresenting your affiliation with any person or organization, or making false or misleading statements about your identity.
• Harassment or Abuse: Engaging in any conduct that is harassing, threatening, abusive, or otherwise objectionable toward our staff, other users, or delivery personnel.
• Violation of Intellectual Property: Reproducing, copying, distributing, modifying, or creating derivative works based on our content, logos, menu items, photography, or any other proprietary materials without authorization.
• Spam or Unsolicited Communications: Using contact information obtained through our Website to send unsolicited commercial communications.
• Reselling Services: Reselling or redistributing food items or services obtained through our platform for commercial gain without written authorization.
• Circumventing Security Measures: Attempting to bypass, disable, or circumvent any security measures, authentication systems, or access controls implemented on our Website.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates these provisions. This may include suspending or terminating your account, reporting activities to law enforcement, and pursuing civil or criminal remedies to the fullest extent permitted by law.

4. Account Registration and Security

To access certain features of our Website, such as saving order history or participating in loyalty programs, you may be required to create an account. When registering, you agree to provide truthful and accurate information and to keep your registration information up to date.

You are solely responsible for maintaining the confidentiality of your username and password. You agree not to share your credentials with third parties. If you suspect any unauthorized access to or use of your account, you must notify us immediately at [email protected]. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

We reserve the right to disable any user account at our discretion, including in the event of any breach of these Terms or for any other reason we deem appropriate in our sole judgment.

5. Orders, Payment Terms, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food and/or beverages subject to these Terms. All orders are subject to availability and acceptance by Hangry Joe's. We reserve the right to refuse or cancel any order at any time, including after a confirmation has been sent, if we determine that the order contains errors, if items are unavailable, or if we suspect fraudulent activity.

Order confirmations do not constitute acceptance of your order. Final acceptance occurs upon preparation and tender of the order for pickup or dispatch for delivery.

5.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to change without notice. We make every effort to display accurate pricing; however, in the event of a pricing error, we reserve the right to correct the error and charge the correct price or cancel the order.

Applicable federal, state, and local sales taxes will be applied to your order in accordance with the tax laws of the relevant jurisdiction. Tax rates may vary based on your delivery location or the location of the applicable Hangry Joe's establishment.

5.3 Payment Methods

We accept payment via major credit cards, debit cards, and other electronic payment methods as displayed at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge the applicable amount to that payment method.

We use third-party payment processors to handle transactions. By providing payment information, you also agree to the terms and conditions of our payment processors. We do not store your full credit or debit card information on our servers.

5.4 Refunds and Cancellations

Due to the perishable nature of food items, all sales are generally final. If you receive an incorrect order, items that do not meet our quality standards, or experience a significant issue with your order, please contact us at [email protected] within a reasonable time of receiving your order. We will evaluate each situation on a case-by-case basis and, in our sole discretion, may offer a replacement, store credit, or refund.

Order cancellations must be made before the order enters preparation. Once food preparation has begun, cancellations may not be accepted. Delivery fees, service charges, and tips (if applicable) may be non-refundable.

6. Delivery Services

Where delivery services are available, delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to traffic, weather conditions, order volume, driver availability, and other factors beyond our control. We shall not be liable for any delays in delivery.

You are responsible for providing a complete and accurate delivery address. If a delivery cannot be completed due to an incorrect address, absence of the customer, or other circumstances attributable to you, we reserve the right to retain the payment and charge applicable fees.

Delivery availability, zones, and fees are subject to change at any time without notice.

7. Allergen and Dietary Information

We make reasonable efforts to provide accurate allergen and ingredient information on our Website. However, our food products are prepared in facilities that may handle common allergens including but not limited to peanuts, tree nuts, dairy, eggs, wheat, soy, fish, and shellfish. Cross-contamination is possible.

Nutritional information provided on our Website is approximate and may vary based on preparation methods, ingredient variations, and portion sizes. This information is provided for general reference purposes only and should not be used as a substitute for professional dietary or medical advice.

8. Intellectual Property Rights

All content on the Hangry Joe's Website, including but not limited to text, graphics, images, photographs, video, audio, logos, trade names, trademarks, service marks, menu descriptions, recipes, software, and other materials ("Content"), is the exclusive property of Hangry Joe's or its licensors and is protected by applicable United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.), as well as applicable state intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with your use of our services. This license does not include the right to:

• Reproduce, copy, or distribute any Content for commercial purposes;
• Modify, create derivative works from, or adapt any Content;
• Use any data mining, robots, or similar data gathering or extraction methods;
• Remove or alter any proprietary notices, labels, or marks on the Content;
• Display or perform any Content publicly without our express written authorization.

Any unauthorized use of our intellectual property is strictly prohibited and may result in civil and criminal penalties under applicable United States law. If you believe any content on our Website infringes your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

User-submitted content, such as reviews, comments, or photos, remains the property of the submitting user; however, by submitting content to our platform, you grant Hangry Joe's a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, distribute, display, and create derivative works from such content for any purpose related to our business.

9. Third-Party Links and Services

Our Website may contain links to third-party websites, platforms, or services, including third-party payment processors, delivery partners, and social media platforms. These links are provided for your convenience only. We have no control over the content, privacy practices, or policies of third-party sites and assume no responsibility for their terms or practices.

Your interactions with third-party websites or services are governed by those third parties' terms and privacy policies. We encourage you to review those terms before interacting with any third-party platforms linked from our Website. Inclusion of any third-party link does not constitute our endorsement of that website, its content, or the products or services it offers.

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE HANGRY JOE'S WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND INFORMATION PROVIDED THROUGH OUR PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT OR INFORMATION ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF OUR SERVICES. YOUR USE OF OUR WEBSITE AND SERVICES IS ENTIRELY AT YOUR OWN RISK.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HANGRY JOE'S, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, OR BUSINESS;
• LOSS OF DATA OR GOODWILL;
• PERSONAL INJURY OR PROPERTY DAMAGE;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR PERSONAL INFORMATION;
• INTERRUPTION OR CESSATION OF SERVICES;
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH OUR SERVICES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO HANGRY JOE'S IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hangry Joe's and its owners, officers, directors, employees, agents, contractors, licensors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from:

• Your use or misuse of our Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law, regulation, or third-party right, including any intellectual property rights or privacy rights;
• Any content you submit, post, or transmit through our Website;
• Your fraudulent, negligent, or intentional misconduct;
• Any dispute between you and any third party.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification obligation, in which case you agree to cooperate fully with us in asserting any available defenses.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to your use of our Website, services, or these Terms shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Hangry Joe's is registered and operates, without regard to its conflict of law provisions.

For matters subject to the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), including consumer protection matters, the applicable federal law shall govern. To the extent applicable, California residents may also have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

Subject to the Dispute Resolution provisions set forth below, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the appropriate state or federal courts having jurisdiction over the principal place of business of Hangry Joe's, and you hereby consent to personal jurisdiction and venue in such courts.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting Hangry Joe's at [email protected] and providing a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days. If the dispute cannot be resolved informally within that period, either party may proceed to binding arbitration as described below.

13.2 Binding Arbitration

EXCEPT FOR CLAIMS THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AND HANGRY JOE'S AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, PURSUANT TO THE FEDERAL ARBITRATION ACT (9 U.S.C. § 1 ET SEQ.).

Arbitration shall be conducted by a recognized arbitration organization, such as the American Arbitration Association (AAA), in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall take place in the state where Hangry Joe's principal place of business is located, or at another mutually agreed location, or via remote proceedings where permitted.

The arbitrator shall have the authority to award any relief that a court could award. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

YOU AND HANGRY JOE'S AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits. Either party may also seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm to its intellectual property rights or confidential information, pending arbitration.

14. Term and Termination

These Terms are effective from the date you first access or use our Website and shall remain in full force and effect unless terminated in accordance with these provisions.

You may terminate your account and your agreement to these Terms at any time by discontinuing use of our Website and, if applicable, requesting the deletion of your account by contacting us at [email protected].

We reserve the right to suspend or terminate your access to our Website and services, with or without notice, at any time and for any reason, including but not limited to:

• Breach of these Terms or any other policy published by us;
• Fraudulent, abusive, or illegal activity;
• Failure to pay amounts owed;
• Requests by law enforcement or government authorities;
• Extended periods of account inactivity;
• Our decision to discontinue services or the Website.

Upon termination, your right to use our Website and services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation the provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution.

15. Changes to These Terms

We reserve the right to modify, update, or revise these Terms of Service at any time, in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. For material changes, we may also provide additional notice, such as sending an email to the address associated with your account or displaying a prominent notice on our Website.

Your continued use of the Website or our services following the posting of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using our Website and services immediately.

We encourage you to review these Terms periodically to stay informed of any changes that may affect your rights and obligations.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, invalid, or unenforceable by a court of competent jurisdiction or an arbitrator, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. The severed provision shall be replaced by a valid and enforceable provision that most closely reflects the original intent of the severed provision to the fullest extent permitted by applicable law.

The failure of Hangry Joe's to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless expressly acknowledged in writing by an authorized representative of Hangry Joe's. Any waiver of a provision of these Terms in one instance shall not constitute a continuing waiver or a waiver in any other instance.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Hangry Joe's concerning the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No modification to these Terms shall be effective unless made in writing and signed by an authorized representative of Hangry Joe's, except for changes made by us pursuant to the process described in Section 15 above.

18. Force Majeure

Hangry Joe's shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, labor disputes, supply chain disruptions, power outages, internet failures, terrorism, civil unrest, or other circumstances beyond our reasonable control ("Force Majeure Events").

In the event of a Force Majeure Event, we will make reasonable efforts to notify affected customers and resume services as soon as practicable. Our obligations under these Terms shall be suspended for the duration of the Force Majeure Event.

19. Electronic Communications and Consent

By using our Website and services, you consent to receive electronic communications from us, including order confirmations, receipts, promotional offers, and notices related to these Terms. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

If you wish to opt out of marketing communications, you may do so by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional or service-related communications necessary to fulfill your orders.

20. Compliance with Applicable Laws

Our services are designed for use within the United States. We make no representations that our Website or services are appropriate or available for use outside of the United States. If you access our Website from outside the United States, you do so at your own risk and are responsible for compliance with local laws applicable in your jurisdiction.

We are committed to operating in compliance with all applicable federal, state, and local laws and regulations, including food safety regulations administered by the U.S. Food and Drug Administration (FDA) and relevant state and local health authorities, consumer protection laws enforced by the Federal Trade Commission (FTC), and applicable data privacy laws including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) to the extent applicable.

21. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your account, an order, or any other matter related to our services, please contact us using the information below:

These Terms of Service were last updated on July 24, 2026. Use of the Hangry Joe's Website or services after this date constitutes your acceptance of these Terms as updated.